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BUSINESS CONTINUITY

Commercial

A generator that covers life safety but not tenant operations isn't protecting your building's performance or its reputation.

INDUSTRY

SERVICES

Commercial

Power that protects tenant operations and building performance.

Overview

Commercial buildings face power requirements driven by tenant type, not building size. A 5,000 sq ft restaurant needs 40–100 kW. A 5,000 sq ft office needs 25–75 kW. The gap between compliance-required systems and tenant-continuity systems is significant—and almost always invisible until an outage.

Requirements

  • Tenant load analysis by building type and occupancy mix

  • Generator sizing based on actual peak demand, not building footprint

  • Load bank testing under real operating conditions

  • Fuel system maintenance and quality management

  • Monitoring across single buildings and multi-property portfolios

  • Emergency response with building-specific system knowledge

Failure Points We See Most Often

  • Systems sized for life safety only—tenants lose power to refrigeration, IT, and operations

  • Fuel degradation: generators that sit for months without running develop contaminated fuel

  • No load testing: 'it turns on' is mistaken for 'it will perform under full building demand'

  • Transfer switch failures during the transition from utility to generator power

  • Portfolio inconsistency: some properties are current, others haven't been tested in years

CALCULATE YOUR POWER

Know exactly what it
takes to keep the lights on.

From essential backup to full-scale operations—get a clear, grounded recommendation based on how your property actually runs.

CRITICAL

A system that passes NFPA 110 inspection has met minimum compliance thresholds — not necessarily been tested under simultaneous Life Safety + Critical + Equipment branch demand.

PRODUCTION CONTINUITY / HEAVY LOAD

Commercial

Generator Sizing & Requirements

A system that passes NFPA 110 inspection has met minimum compliance thresholds — not necessarily been tested under simultaneous Life Safety + Critical + Equipment branch demand.

Required Transfer

≤ 10 sec

NFPA 110 Type 10 — utility loss to full generator output

Min. Fuel Supply

96 hrs

On-site minimum; extended for remote or high-risk facilities

Motor Startup Surge

2–3× load

AHUs, chillers & pumps spike at startup — sizing must absorb this

Diesel Shelf Life

6–12 mo

Without polishing — degraded fuel causes failure under load

Medical Clinic / Urgent Care

Basic life safety + exam rooms

20–100 kW

Surgical Center

OR, recovery, HVAC, life safety

100–300 kW

Community Hospital

Full 3-branch coverage

500 kW–1 MW

Regional / Large Hospital

Multiple generators, full redundancy

1–3 MW+

INDUSTRY

SERVICES

Specific Support for Specific Systems

Technician installing and wiring generator system components

Installation

Generator Installation

On-Site + Commissioning

Technician inspecting internal generator components during routine maintenance

Maintenance

Preventative Maintenance

Scheduled + On-Site

Generator fuel cap and tank access during refueling or inspection

Maintenance

Fuel Management

On-Site + Ongoing

Generator control panel showing load test mode and system status

Maintenance

Load Bank Testing

On-Site + Scheduled

Technician reviewing generator data on multiple monitoring screens

Visibility

Remote Monitoring

Remote + Real-Time

Emergency stop button on generator system for immediate shutdown

Emergency

Emergency Repairs

24/7 + On-Site

Upgraded generator component with digital performance and energy output visualization

Upgrades

Futurization

Planning + System Alignment

BEFORE YOU SPEC A SYSTEM

Frequently Asked Questions

What Drives the Right System in the

Commercial

Industry

FAQ 01

Q:
What causes most commercial generator failures?
A:

Most failures are preventable and happen for predictable reasons.

Common causes:

  • Fuel degradation or contamination

  • Dead or weak batteries

  • Lack of load testing

  • Cooling system issues

  • Transfer switch failure


Example:

A generator sits unused for months→ Fuel degrades or battery weakens→ System starts during a test→ Fails during an outage when full load is applied


What this means:

  • Generators often fail due to neglected small issues, not major breakdowns

  • Systems that appear functional may not perform when needed

  • Preventative maintenance and testing catch these issues early

  • Use a generator sizing calculator to ensure your system isn’t being pushed beyond its actual capacity during an outage

FAQ 02

Q:
How often should commercial generators be tested and maintained?
A:

Testing needs to reflect real-world conditions — not just basic startup checks.


Typical schedule:

  • Weekly or monthly exercise runs

  • Quarterly or semi-annual inspections

  • Annual load bank testing

What load testing actually does:

  • Simulates real demand (50–100% capacity)

  • Verifies the system can carry full load

  • Identifies issues that won’t show during idle testing

Example:

A generator that starts and runs fine with no load→ May fail within minutes when required to power HVAC, lighting, and operations simultaneously


What this means:

  • “It turns on” does not mean “it will perform”

  • Most failures happen under load, not during testing

  • Regular testing reduces the risk of failure during an actual outage

  • Use a generator sizing calculator to ensure your system is not only maintained — but correctly sized for real demand

FAQ 03

Q:
What does generator maintenance actually protect against in a commercial setting?
A:

Maintenance protects both the equipment and the operation it supports.


What maintenance includes:

  • Oil and filter changes

  • Battery testing and replacement

  • Fuel system inspection

  • Electrical and control system checks

  • Load testing

Example:

A retail center loses power:

  • With a maintained system → lighting, safety systems, and operations continue

  • Without maintenance → generator fails, tenants close, revenue is lost

What this means:

  • Maintenance is not just about equipment — it’s about operational continuity

  • The cost of downtime often exceeds the cost of maintenance

  • A maintained system protects:

    • Revenue

    • Tenant satisfaction

    • Safety and compliance

  • Use a generator sizing calculator to ensure your system supports the level of operation you expect during an outage

FAQ 04

Q:
Are backup generators required for commercial buildings?
A:

In many cases, yes — especially for systems tied to safety.


Where generators are typically required:

  • Emergency lighting systems

  • Fire alarms and suppression systems

  • Elevators (in certain buildings)

  • Exit signage and life safety systems

Examples:


Office building: Must maintain emergency lighting and fire systems during outages


Retail center:May require emergency lighting and tenant safety systems


Restaurant:Often not required for operations — but outages mean immediate revenue loss


What this means:

  • Code requirements cover safety, not business continuity

  • Many businesses install generators to protect:

    • Revenue

    • Tenant operations

    • Customer experience

  • Even if not required, a generator can prevent costly downtime

  • Use a generator sizing calculator to understand what it would take to keep your building operational during an outage

FAQ 05

Q:
How do I determine the right generator size for a commercial building?
A:

Generator sizing is based on actual load demand, not just building size.

Start by identifying:

  • Life safety systems (required): emergency lighting, fire alarms, elevators

  • Critical operations: IT, refrigeration, tenant systems

  • Optional continuity: full or partial building operations

Typical ranges:

  • Small commercial (retail/office): 20–75 kW

  • Mid-size buildings: 75–250 kW

  • Large facilities: 250 kW to 1 MW+

Most systems are sized using:

  • Peak demand (kW)

  • Startup loads from equipment

  • Future expansion needs

Two buildings of the same size can require very different systems depending on how they operate.

Example: 5,000 sq ft restaurant

  • Refrigeration: 3,000–6,000W

  • Kitchen equipment (ranges, fryers, ovens): 10,000–30,000W+

  • HVAC: 5,000–10,000W

  • Lighting + POS systems: 1,000–3,000W

⚡️ Typical generator need: 40–100 kW


Example: 5,000 sq ft retail store

  • Lighting: 2,000–5,000W

  • POS systems + electronics: 500–1,500W

  • Basic HVAC: 3,000–8,000W

⚡️ Typical generator need: 20–50 kW


Example: 5,000 sq ft office

  • Lighting: 2,000–4,000W

  • Computers + servers: 2,000–6,000W

  • HVAC: 4,000–10,000W

⚡️Typical generator need: 25–75 kW

INDUSTRY

SERVICES

INDUSTRY

SERVICES

Explore Additional Generator Solutions

Backup power isn't one-size-fits-all. Different facilities have different demands, uptime requirements, and growth plans.

Explore additional Kohler generator models below, or reach out to our team for guidance on selecting the right solution for your site.

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BEFORE YOU SPEC A SYSTEM

Frequently Asked Questions

What Actually Matters in

Commercial

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